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Supervising Others

Supervisors and Managers
Three individuals wearing headsets, engaged in a professional setting at a call center.

Description

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This workshop will help supervisors become more efficient. They will also become more proficient with delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

learning Outcomes

  • Define requirements for particular tasks
  • Set expectations for your staff
  • Set SMART goals for yourself
  • Help your staff set SMART goals
  • Assign work and delegate appropriately
  • Provide effective, appropriate feedback to your staff
  • Manage your time more efficiently
  • Help your team resolve conflicts
  • Understand how to manage effectively in particular situations
  • Understand what a new supervisor needs to do to get started on the right path

related courses

  • Supervisors and Managers
    A person meticulously counts a stack of coins on a wooden table, carefully organizing and tallying their monetary value.
    REDC Course

    Budgets and Financial Reports

    Self-Paced | Certificate2 Course Hours | 4 Weeks
    $60
  • Supervisors and Managers
    A man delivering a formal presentation in front of a whiteboard, illustrating key points to an attentive audience.
    REDC Course

    Coaching and Mentoring

    Self-Paced | Certificate2 Course Hours | 4 Weeks
    $60
  • Supervisors and Managers
    A male individual is seated at a desk, working on a computer.
    REDC Course

    Self-Leadership

    Self-Paced | Certificate2 Course Hours | 4 Weeks
    $60
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